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New Job Specialist Groups Consultant

Specialist Groups Consultant

domain Outcor Recruitment (PTY) LTD location_on Johannesburg

  • Date published: 2020/06/07
  • Industry: Transport & Logistics
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Specialist Groups Consultant

domain Outcor Recruitment (PTY) LTD location_on Johannesburg

We’re looking for a candidate to fill this position in an exciting company.

Your tasks:

  • Striving towards exceeding targets.
  • Groups: rate negotiations, allocations as required, booking accommodation and services as required, prepare proposals and pre-departure documentation, prepare detailed costings and load bookings in Travel Studio for group operations.
  • Developing the creativity of itineraries in line with market requirement
  • Focus on delivery excellence in customer service to Clients (speed to replies/accuracy/creativity/file handling).
  • Build close relationships with all Agents, with International Sales Team and Internal Marketing Division.
  • Ensuring high attention to detail and customer service is always maintained.
  • Ensure that all reservations are being run at an acceptable margin and profit level
  • Ensure VIP’s receive appropriate attention.
  • Escort Inspection Trips as directed by Line Manager.
  • Assist the Groups Planning Manager with all other reasonable requests where required.

Your profile:

  • FITs, Special Interest Groups and Incentive consulting experience at a senior level in an inbound tour-operating environment for a minimum of 8 years.
  • Itinerary design, quoting and operating groups independently
  • Experience in hosting Special Interest Groups will be an advantage.
  • On the ground operations and quality control.
  • Knowledge of inbound Tour Operating procedures.
  • Travel Diploma.

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